Simple steps to secure employee buy-in for office return

office return - CRS Technologies
office return - CRS Technologies

Simple steps to secure employee buy-in for office return

It is a fact that COVID-related disruption to the workplace has given rise to a hybrid work model, a flexible arrangement whereby staff are allowed to work some of the time at home and some of the time at the office. But as markets adjust to the post-COVID era, many businesses are struggling to get employees back into the office – but there is a way which, if done correctly, is straightforward and effective, say human capital management experts at CRS Technologies.

The human capital management specialist company has undertaken extensive research and applied its own in-house expertise to compile a list of steps that can help businesses ensure staff return to the office.

One of the biggest obstacles to overcome has been uncertainty… uncertainty in the workplace, among employees, among employers and decision-makers.

Nicol Myburgh, Head: HCM Business Unit at CRS Technologies, says: “Of course, many industries were hit hard with having to initiate crisis management literally overnight and somehow enable remote or offsite work. The stop-start and haphazard frenzy in some industries only worsened uncertainty.  That, coupled with the notion of the ‘great resignation’ and the impact of the pandemic on people and movement, meant that employees have been reluctant to return to the office full time.”

Myburgh echoes the sentiment of many labour law experts and human resource managers who believe that while the law allows employers to dismiss staff who defy company rules, there is more business sense in securing the buy-in and loyalty of human resources.

“Key to addressing uncertainty is to have a clear, well-communicated vision and mission – and of course, the strategy in place to achieve this. People need to feel a part of something; they need to understand that their role in the process, their tasks and deliverables are recognised. That is what secures buy-in.”

The situation calls for decisive action, a cool and calm approach to meet any challenges or resistance.

As Myburgh explains, while sense should always prevail, it is equally important that business leaders weed out any resisters or personnel who are obstinate in their flouting of the rules.

“In addition to a vision and strategy, there must be consistency in communication and a proactive approach to follow-ups – every effort must be made to do the ‘checks and balances’.  Flexibility is also very important and a good business leader will recognise if and when change is required to the plan, how best to go about this and how to get the very best out of people.”


About CRS Technologies

CRS Technologies is a leading provider of solutions and services to the growing human capital management industry, and an authorised South African distributor of the Engage™ suite of human resource and payroll products.

Following its establishment in 1985, the Johannesburg-based company quickly found its niche in the human resources, people management and payroll sector and soon matured into the specialist of choice for blue chip organisations and SMMEs across the globe.

Today CRS is acknowledged as the most proficient international human resources and payroll company, underpinned by solutions and services that help create workplaces of inspired, engaged and rewarded employees. Our approach to market is about maximising value between employer and employee, integrated with innovative technology that unlocks human potential and grows businesses.

CRS achieves competitive advantage through its commitment to global best practice in human capital management and its drive to transform human resource departments into strategic, value-added business units, be it through bespoke software and services or shared industry insight.

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